Email us with your zip code and the model of the product at [email protected]

to get the full shipping charges cost

If your shipment is damaged in transit, contact US and U.P.S. to open a damage claim.

file the same day that you receive the box don't wait a week . they will send someone to check

the damage item you have

We accept: visa, master card, American express, and optima, check cards personal checks, company checks cashier checks and money orders .we hold your order until the check clears the bank (postal money orders clears in two days)

If you order with a credit car use your own credit card or get permission from your parents to

use their credit card.

PLEASE DON'T USE THE CREDIT CARD YOU FOUND -- and place the order from a pay phone

we check all the information you provide us and require signature at time of delivery U.P.S. is not going to leave the box at the door step or next door sorry

We ship to: all 48 states Hawaii,  canada, and Puerto Rico  .

other countries email us for information

ALL ORDER FOR THE FLORIDA STATE ADD 6.5% TAXES

WARRANTIES AND RETURNS

All special order items are non-returnable. No cancellations will be accepted.

If a product is special ordered .

if is a regular order you have to call us the same day to cancel the order (407) 933-1065

order place before 2pm ships the same day, Head units, navigation Radios Please add 02 days to the handling time, we are very strict with our testing and never send them out before they pass the 48 hours test.

You must email us for a Return Authorization Number before returning any item.

Shipping charges are non-refundable.THEY MUST BE COMPLETE IN ORIGINAL BOX

WITH ALL THE WIRES PLUGS AN ALL THE BOOKS AND WARRANTY CARDS DON'T

WRITE ON THE MANUALS OR TAKE THE PAGES ALL ELECTRONIC ITEMS WILL BE TEST(SOME BAD PEOPLE CHANGE PARTS AN THEN SEND IT BACK )

No returns will be accepted without prior authorization. To request a Return Authorization Number for any warranty product please call us at 1(800)-727-1416 or (407) 396-1194, or you can email us ra#@oemautosound.com In the first 30 days returns can be for replacement, refund, or merchandise credit. Shipping charges are not refundable. All items must be shipped freight prepaid and double-boxed with the Return Authorization number displayed on the exterior. All warranty items will be returned freight prepaid. A copy of the invoice must be included with all returns for credit and will be subject to a restocking fee of 15%, minus shipping and handling. Merchandise must be in good condition. Returns will be credited (less any restocking fee). the All items must be returned complete and with all original parts/documentation. Any missing parts or damaged packaging will be deducted from amount credited. Items returned with missing accessories (. manuals, wire harnesses, etc.) are subject to a charge for the replacement of these missing items. Items returned physically or cosmetically abused will not be accepted for credit. .

Almost all the merchandise that we sell comes with one year warranty from the manufactures

most of the oem CD changers comes with 3 years warranty and one year exchange

if you have any problem to find a service center in your town we give you the same warranty

just call or email us for Ra # and send it back to:2207 Gatwick rd Kissimmee FL 34743 we exchange for the first 30 days after that we can exchange or fix it .

all our car alarms and CD interface come with two years warranty from Oem Auto ound

Our site is always under construction and there are some products that we can not sell online

they are on the site just for our local customers sorry  If you have any questions, email , us thank you